Shipping policy
Shipping Rates & Times
We aim to dispatch all orders within 24 hours between Monday - Friday and all orders received before 2pm on the same business day.
*Please note: During peak periods (Sale or Public Holiday periods), same day dispatch may not be applicable due to a high volume of orders received.
We are currently partnered with FEDEX for international shipping to USA, Canada, UK, Ireland and Europe.
| USA & Canada | Orders over $100 USD - Express Shipping (Fedex 2-5 business days) | FREE |
| Orders under $100 USD - Express Shipping (Fedex 2-5 business days) | $10 USD | |
| Europe (including UK and Ireland) | Orders over €100 USD - Express Shipping (Fedex 2-3 business days) | FREE |
| Orders under €100 USD - Express Shipping (Fedex 2-3 business days) | €10 EUR | |
| Sri Lanka |
Standard - All provinces except Northern and Eastern Province (Transexpress 1-2 working days) |
Rs. 450 LKR |
| Northern and Eastern Province (Transexpress 2-3 working days) | Rs. 550 LKR | |
| Rest of the World | Fedex 2-5 business days) | $15 USD |
International Customs & Taxes
It is the customer's responsibility to be informed of any local customs & taxes charges. These fees are not included in your order total and must be paid to your local customs office prior to receiving your order.
Aperevè will not offer refunds for any refused shipments due to additional customs & taxes charges. If this fee is not paid, the order will be returned to us at the customers expense. Any custom charges paid to receive your order are not refundable upon return.
Stolen Parcels
It is the customers responsibility to nominate a safe and secure shipping address. Aperevè is not responsible for any stolen or missing parcels once an order has been delivered to the nominated address.
Damaged Parcels
Aperevè is not liable for any damage sustained to parcels once successfully delivered to the nominated address.
Need more information?
If you have any questions regarding your parcel's shipping, please contact your relative courier:
FEDEX Customer Service on 0820 123 800
Aperevè Customer Service on info@apereve.com or +94 701439775 or +39 353226265